Why Attend Grounded 2025
The ONLY Airline Summit Dedicated to Passenger Disruption Management
“As anyone in operations knows, even if we manage to get all our flights on time and disruption-free, issues at another airline can still impact our own operations. That's why it's crucial for more airlines to join Grounded 2025—so we can work together to improve the industry as a whole.”
Diederik-Jan Bos, Director of Operations
Connect with Other Airlines
IROPS has been historically resistant to solutions. Grounded brings together 150 industry decision makers in operations and customer experience from 50+ airlines to facilitate dedicated peer-to-peer learning and build your IROPS network.
"All airlines understand the importance and challenge of handling disruptions better. The Grounded summit in Iceland was an exceptional experience, offering super networking opportunities and insights for those of us in disruption management.”
Jonna Vermilä-Alajääski, Head of End-to-End Disruption Management
Thought-Leadership &
Practical Workshops
Grounded is two days of presentations, interactive panels, and workshops lasered focussed on improving the passenger experience in disruption scenarios. All attendees receive all insights and takeaways from the summit, post-event.
“Energising conference, networking with industry leaders to tackle the challenge of improving customer experience during disruption. An informative, and interactive session, hosted in beautiful Iceland building relations and partnerships across the industry to enhance the customer journey.”
Ryan Daniels, Head of Operations
grounded